Non-emergency medical transportation (NEMT) is a critical service for patients who need reliable transport to medical appointments but cannot drive themselves — whether due to age, disability, post-surgical recovery, or ongoing treatment. In Tampa Bay, we provide professional NEMT services to patients across the region.
Who Uses Medical Transportation?
- Cancer patients receiving chemotherapy or radiation (ongoing treatment schedules)
- Post-surgical patients who cannot drive during recovery
- Dialysis patients (3x/week treatment schedules)
- Elderly patients who no longer drive
- Patients after sedated procedures (colonoscopy, minor surgery) who cannot use rideshare alone
- Patients receiving infusion therapy
- Veterans attending VA appointments
Tampa Bay's Major Medical Centers
We serve all major Tampa Bay medical facilities:
- Tampa General Hospital — Level I Trauma Center, Davis Island
- Moffitt Cancer Center — NCI-designated cancer center, USF campus
- AdventHealth Tampa — Major regional hospital, Wesley Chapel
- BayCare facilities — St. Joseph's, Morton Plant, Bartow Regional
- Florida Cancer Specialists — Multiple locations across the region
- James A. Haley Veterans Hospital — VA facility, North Tampa
- All Children's Hospital (Johns Hopkins) — St. Petersburg
How Our Medical Transportation Works
- Book ahead: Schedule your appointment pickup, including the estimated duration of your medical visit
- Flexible wait time: We wait during your appointment when needed
- Door-to-door assistance: Drivers assist with entry, waiting room, and return
- Recurring schedules: Weekly chemotherapy, dialysis, and other regular appointments can be pre-scheduled in advance
What We're Not
MAX Luxury Transport provides non-emergency transportation only. We do not provide:
- Emergency ambulance or paramedic services (call 911)
- Medical assistance, medication management, or clinical care
- Wheelchair lift-equipped vehicles (standard vehicles only)