Practical guide to booking an airport transfer in Tampa Bay — what information to provide, flight delays, and tips for a smooth arrival experience.
Booking an airport transfer should take a few minutes and result in a seamless arrival. Here's how to do it right.
What to Have Ready When Booking
- Flight number and airline: essential for flight tracking, so delays are accounted for automatically
- Origin airport and arrival time: we track your flight, but approximate times help scheduling
- Destination address: hotel name and address, or the full address for a residence
- Number of passengers: ensures the right vehicle size
- Luggage count: especially important for groups, oversized bags, golf bags or strollers
- Contact phone number: for day-of communication
How pickup works
Curbside Pickup (Standard)
Your chauffeur picks you up outside once you have your bags:
- Best for: returning visitors who know the airport and travelers moving light
- Price: included in your quoted fare
- Process: collect your bags, and your chauffeur confirms the exact pickup point by call or text
Inside the terminal
Your chauffeur waits inside at baggage claim holding a name sign:
- Best for: international arrivals, first-time visitors, VIP guests and families with young children
- Price: an optional $20 add-on — it is not part of the standard fare
- How to add it: the online booking form cannot add it yet, so call us and we will add it to your reservation
Flight Delay Policy
We track all incoming flights. If your flight is delayed:
- Your pickup time adjusts to your actual arrival
- No additional charges for delays
- Your chauffeur is dispatched based on the actual landing time, not the scheduled time
TPA-Specific Tips
- TPA's gates are in four airsides — A, C, E and F. After landing, ride your airside's shuttle to the Main Terminal.
- Baggage claim is on Level 1 of the Main Terminal, split into Red and Blue sides; signs show which side your airline uses (TPA Arriving Passenger Guide).
- You do not need SkyConnect to reach baggage claim. SkyConnect links the Main Terminal with Economy Parking and the Rental Car Center (TPA).
- Pickup details are coordinated for each reservation.
- Bags can take a while on busy days — we track your landing, so there is no need to rush.
How Early to Book
- Regular periods: 24-48 hours ahead minimum
- Spring break, holidays: 5-7 days ahead
- NYE, major events: 2-3 weeks ahead
- Last minute (4-12 hours): available when capacity permits; not guaranteed during peak periods